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RAVES & REVIEWS

 

DEACON TAWS appreciates its clients and continuously solicits their opinions on the work done for them. We would like to share with you some comments received from our clients over the past few years:

“Your staff are the best!"

"We are long-term clients and enjoy the thoroughness and ready access to Peter Deacon"

"Costs were lower than expected .. Cindy was alway able to answer our questions and kept us informed."

"We really appreciated Bill's attention to detail and his thorough explanation of the information presented"

"Friendly, personal service. Always available to answer questions. Appreciate the house calls! Thank you for your patience and professionalism. Always appreciated!"

"Explained everything in an 'old school' manner that we could understand"

"Establishment and maintenance of a most comfortable rapport. All questions addressed and all answers thorough and comprehensible. We were confident we chose the right lawyer and firm to work on our behalf!"

"Cindy was excellent and Mr. Deacon explained everything clearly."

"Was great to work with Bill, Diana and Cindy!"

"Peter and his office staff know me by name and make me feel that my business is important to them!"

"Everybody was friendly and Lucille was alway helpful and answered my calls!

"I had a very good experience in very trying circumstances."

"Appreciated you taking us on as clients during a busy time and with a short timeline. Thank you for the great service!"

"Staff are highly trained, friendly and very efficient! A pleasure dealing with your firm!"

“Treated each family member with courtesy, friendliness and respect. Everything done exceptionally well!"

“Took all the worry off my shoulders. Everything handled smoothly and timely!"

“Great that somebody knew 'francais' in case I had trouble understanding something - tout était parfait!"

“Mr. Deacon explained fully what I didn't understand. I felt very comfortable - not intimidated."

“Explained inheritance laws in layman's terms so I could understand and apply the information. I especially appreciated the added touches, such as the Personal Papers and Storage Information package, the retention and ability to retrieve my documents without additional charge, and the explanation of how my appointee can obtain access to documents should the need arise."

“Appreciated your compassion and professionalism. Thank you for helping make such a difficult time less stressful."

“Exemplary courtesy and professional standards."

“Cheerful office atmosphere and clear, articulate explanation of legal implications of various options."

“It was like talking to a friend..."

“You have a wonderful staff!"

“Worked hard to get our deal completed on time. Always kept us informed."

“Marlene was so prompt, pleasant, kind and efficient. She was always available and extremely helpful. Top Notch!"

“I always look forward to going to your office because I know everything will be organized, on time, and quick!"

“Personable conduct and straight talk.. your down-to-earth way of explaining things in a simple way and detailing all the facts and figures...kind, caring and professional people..

“You were ‘down to earth’, explained all that was asked and covered all bases - no room for improvement! We will refer you to our friends, as you were referred to us..

“We are treated like family. We appreciate Bill's honesty and we have established a true trust with your firm".

“Your service and staff were so genuine, & personable that I always felt welcome, relaxed and assured that everyone had my best interests in mind... I have experienced legal advice from various sources, from Oakville to Calgary, and I must conclude your office staff is by far the most sincere, focused and respectful that I have come into contact with. They display a genuine warmth and caring that is consistent. I shall sincerely recommend your services without hesitation."

“I would refer your firm to anyone needing a feeling of being in the right hands.."

“We have dealt with Mr. Taws before and that is why we called him about the sale of our house.. we will call him again in the future."

“We are always treated as valued clients. Excellent experience."

“..Lucille was very comforting to deal with at such a sad time in my life... great service and great staff.."

“Bill listened carefully to our circumstances.... we appreciated that."

“We appreciate getting an appointment right away to see Bill even though our problems might be minimal... he takes time from his busy schedule to meet with us even though we may just have some small questions or concerns... We are confident with the advice he provides".

“..the speed of call back, and arranging a meeting amazed me... the whole experience showed the virtue of using a local lawyer.."

“Explained things so I had no problem understanding them. I did not have a thing that I did not like... I would recommend you to anyone!

“All information was presented by Peter in a clear and easily understood manner. Everything was done to our satisfaction, efficiently, effectively, courteously and professionally. Our best experience with legal representation ever! Much appreciated!"

“You were very patient through all the little 'pain in the back' details and resolved them all. It really was quite painless, which for busy people makes all the difference in the world!"

“I was very satisfied with the services and with everyone in the office. Marlene was the best!".

“Just keep doing what you're doing!"

“I am so happy with everything, not just one thing. Lucille was excellent (thank you!), questions were answered, calls were returned... But, when the closing date for the house was moved up everyone jumped up to the plate and went above and beyond my wildest dreams and made it happen! I am so happy and thankful for all your help. You were amazing. I've talked to many people and they all commented "my lawyer would not have done that!"."

“I most appreciated having Peter take time to see my mother in the Bracebridge hospital..... I felt Peter's sincerity and 'down to earth' conversations helped in so many ways when our emotions were running high.. his availablility on the phone was helpful, informative, and never to be forgotton! He was there for my mother and I constantly!"

“we appreciated being kept informed by phone by Diane - calls always returned - our purchase closed early in the day, as we had requested and we liked the reminders of 'things to do'!"

“You got the house closed early in the day, even though we didn’t give you very much time.... you got it all done right! Couldn’t have asked for anything else. Thanks for the warm welcome to Ontario!

“Clear, honest explanations... you have been excellent in every way!

“Friendly, timely service, and a few laughs... good job... Diana was very efficient and great to work with ... you too, Bill!

“Appreciated your quick response to telephone calls.. Service very good - courteous, efficient and business-like.

“I appreciated the promptness with which every needed action was carried out and of which I was promptly informed.. It has been a good experience for me and it has been a pleasure working with your staff..

“Your patience, kindness and understanding were what we appreciated the most!

Appreciated the patient and thorough way things were explained, and the timely fashion that the estate was wound up.

“Your fee was more than reasonable... don’t change a thing. Your staff are knowledgeable, helpful and pleasant to deal with. We were guided through a trying time .... I almost gave up..... your staff came through..

“Appreciated your help in solving a 30 year dispute with neighbours re property access... fair prices, easy-to-understand advice, obvious integrity...

“You are the only law firm that has ever sent me a cheque after all disbursements were calculated.. much appreciated... I feel that your firm is the most professional I have ever dealt with, from the secretaries to the lawyers... So far I have referred you to personal friends and real estate firms... please keep up the excellent work!

“You kept us well informed..everything was done to our satisfaction.. Talking to Leslie was a pleasure.. Very professional and pleasant!

“Dealt with matters in a timely manner and accommodated our schedules.. We will continue to deal with Deacon Taws in the future!

“Appreciated your personal visit to my mother at the Villa..

“You listened! It’s surprising how many don’t! I was completely satisfied with the work your firm did for me..

“Always available to take our calls, even after hours. Explained process thoroughly - we just had to sign, everything else was taken care of. Pleasure doing business with you and we will definitely use your firm again for other legal issues that arise. Rates are very reasonable..

“We trust and enjoy working with your firm...we were very happy with everything you did. Exceptional service..

“The girls were pleasant and prompt. We were well treated and would recommend this firm for other things.”

“You took an interest in our business venture and wished us well. Your service was excellent. Great law firm - super staff!”

“You treat us like friends!”

“...knowledgeable and very effective management of our file. Always a pleasure to do business with Bill ...”

“Appointment time was honoured without delay. Very satisfied!”

“ .. You kept me up to date on the progress of finalizing the estate. Lucille was very helpful.”

“Mr. Deacon spoke with my daughter and explained the Will and what was going to happen so that when we left the office she felt that she had a good understanding .....Lucille was an excellent help and went out of her way to prepare documents for signature so that my daughter could sign when she finished work.”

“..made me feel comfortable with asking my questions..”

“I was most appreciative of your help after my husband’s passing. I would always refer others to your firm. Thank you again!”

“Appreciate the personalized service and recognition of individuality. I believe there is a mutual respect and loyalty with this firm...”

“We appreciate the friendly smiles and my husband loves the candy dish!”

“We appreciated having Mr. Taws clearly explain all aspects of this transaction. Everything was well taken care of. An exceptional job - Many Thanks!”

“Appreciated you arranging appointments to coincide with my work schedule. As always, Christine was efficient, pleasant, courteous and professional. A pleasure to deal with her.”

“Appreciated the relaxed atmosphere when dealing with you and your staff. Very satisfied with the results.”

“Maybe because I’m elderly, and maybe not, but you took the time and effort to make sure I understood the whole procedure. I truly appreciate your friendly attitude and patience with me. Thank you!”

“Clear explanation of the sale and all transactions pertaining to same. All items were taken care of in a timely manner. I was very pleased with the service provided!”

“I don’t go anywhere else. Bill is always awesome and fair!”

We have enjoyed our association with you over the years. Bill is always available. Thanks very much!”

“Many thanks for your recent assistance with our purchase... As you know, we moved back to the area in October of 2005. Shortly afterwards, we required some signatures notarized. Peter kindly performed these services complimentary. This was most appreciated... We have an adjacent property for sale and look forward to having your firm attend to the legal details. Other legal matters are certain to arise and with your expertise in arbitration and mediation we know that you are valued advisors... Thank you once again.”

“I asked a question of support staff and had a partner call me back almost immediately. Answered each question quickly and expertly. I appreciate the manner in which I was treated - with professionalism.”

“You always answered my questions, and if you couldn’t you found the answer for me. I can’t think of any more you could have done - you did it all. Thank you very much. I would not have been able to do this on my own - you were always there when I needed you. Thanks again!”

“Excellent communication - hope to have repeat business. Many Thanks!”

“You always looked out for my best interests in any advice you gave... expeditious and professional.”

“We appreciated the time you took with our mother due to the fact that she was hard of hearing. Thank you for your time and courtesy.”

“Appreciated the quick response time ... all bases covered. Thank you for your service.”

“It was a pleasure dealing with your firm. Thank you!”

“Leslie was so efficient - she never missed a beat and got everything done in a timely fashion.”

“Quick, friendly answers to any question I had...You did exactly what I asked for. Thanks for all your help!”

“Appreciated you being very accessible - easy to contact in person and not having to talk to a message machine. Bill Taws and Leslie did a great job on our file as it was a very difficult situation.”

“Everyone was courteous, professional and respectful.”

“Your firm puts aside the legal part of your job and becomes a compassionate firm when dealing with families in their time of sorrow...you looked after everything very fast and we appreciated it. Everyone I dealt with at your firm was very pleasant.”

“Kind, prompt and courteous service received. Completely satisfied with everything!”

“We appreciated your patience and courtesy as this deal was more complex than most. Thank you!”

“We appreciated the sensitivity shown to use during a very difficult time for us, but a fairly routine one to a law firm.”

“Mr. Taws told me to check with the bank about a penalty, and got that penalty waived....Mr. Taws has served myself and family members over the years and none of us ever had any complaints. He is a very good man.”

“I most appreciated the fact that I was able to get an appointment promptly and quickly, without having to wait. I always feel like Peter is willing to help at any time.”

“We appreciated how you resolved a potentially sticky situation. We were very satisfied with all the services provided. If we are ever again in need of legal services, we will definitely use your firm.”

“Friendly atmosphere, reliable and always practical advice very clearly explained. Reasonable rates. I would certainly deal with Mr. Deacon in all legal matters.”

“You are like family.”

“We appreciated that you answered all our questions.”

“You treated us fairly. We were extremely satisfied with your service. Thank you for all your hard work.”

“We appreciated the timely manner in which the closing was done.”

“The transaction was completed very quickly. There were no headaches. Everything was explained very clearly. Telephone numbers were given to us if we had any questions over the weekend. We were very impressed. Not that we would have called - you deserve your weekends off too. Thank you very much.”

“I always enjoy dealing with Mr. Taws, he always is the utmost professional! Diane is awesome and prompt. I always get great service, and I am extremely satisfied with your services. I have already referred others to your firm and have a friend who is using your firm because of my recommendation. I most appreciate your professional, courteous and laid-back manner. I have used Mr. Taws for three transactions now and will continue to use him to represent me as he is professional, courteous, friendly, sincere and awesome!”

“I appreciated the efficiency I experienced and continue to experience from your firm. It will cause me to refer others at every opportunity. Thanks for all your help.”

“You were on top of our furnace problem as soon as we called. Thanks for making this an easy transition.”

"We appreciated you closing our deal early and making sure we had no worries about the purchaser getting the key. It is always nice to get a small cheque back after closing! Great Service. Thank you.”

“Explained things in a way we could understand. Worth the drive from Grimsby!”

“Honest / Straighforward. Good job well done!”

“Your compassion and understanding in offering assistance on a personal level was much appreciated. Don’t know what I would do without you. I have complete trust in your services.”

“Such a relief to turn it all over to your staff.”

“Leslie was amazing. She stayed late the day of my closing waiting for the bank to transfer the money so I didn’t have to wait another day to close.”

“You did not care about the time that we needed to spend with you in order to understand the whole operation. Thanks for that. We are glad with the services that you offer.”

“Many thanks for your professionalism and courtesy. We are most grateful and appreciative.”

“Your fees were reasonable and I found your staff to be very courteous and Mr. Deacon very respectful during a difficult situation in my life.”

“Appreciated June meeting me after hours. Everything was perfect. Thanks for your services.”

“Excellent staff. Totally satisfied.”

“Appreciated the expertise and courteous manner of June. Mr. Deacon and June closed a real estate transaction for me. I was extremely pleased with their service and am now requesting that they handle another transaction for me. Need I say more?”

“You were very helpful at a very difficult time.”

“Appreciated you coming to our house to explain situation. Very pleased with your company.”

“We appreciated the time Mr. Deacon took to discuss the Estate of my mother with myself and my brother. Thank you to Mr. Deacon and Lucille for your assistance in this matter.”

“I appreciated you taking care of two elements of business at one time, saving me a 2nd trip to your office. Your responsiveness to my calls and needs are always noted and appreciated. I have and will continue to recommend my friends to your firm. Thank you Bill Taws!”

“Good job -well done!”

“I appreciated the assistance you gave me in the quick response to the insurance policy I received. If I lived in your area I sure would have you for my lawyer.”

“We appreciated the courteous, efficient and timely services.”

“Simple explanations!”

“Appreciated Mr. Deacon’s approach - clear, concise explanations, and timely, good service.”

“I requested confidentiality pertaining to a real estate issue that Lucille found a way to respect. Very Satisfied with your services. Thank you.”

“I really appreciated that I could drop in any time with documents or questions and either Peter or Lucille would see me.”

“You do not care about the time that we needed to spend with you in order to understand the whole operation. Thanks for that.”

“Your knowledge of background of property transaction most helpful. We were very pleased with your services. Many thanks.”

“Peter - you and your staff did many things that we appreciated. Most of all I would say you listened to what we had to say, were there to direct us throughout the whole land transaction. I can not think of anything that you did not do for us in this transaction. Your fees were very reasonable and we will certainly recommend you and your firm to anyone in need!”

“I appreciated your prompt service and Mr. Taws explained everything to me so I clearly understood. Thank you for your great service.”

“Both Adele and Peter take time to explain in “layman’s” terms without superior attitudes. Your service was excellent, professional and courteous!”

“Looking after everything with knowledge and efficiency and professionalism. With thanks and much appreciation..”

“Appreciated June meeting us after hours at her home to accommodate our schedule - greatly appreciated.”

“We were very happy with your services and will use them again in the future when necessary.”

“We appreciated how you kept in touch with us. Thank you!”

“You took time to review statements that were unclear to me. I was very impressed with the professionalism I encountered.”

“My first time dealing with you. Very impressed with your services. Christine is an excellent employee and very knowledgeable and extremely pleasant and helpful. I really enjoyed working with her.”

“We appreciated your honesty... the service was superb! We have had several experiences with lawyers, and have to say that this is the only one that we have come away happy with! We will definitely bring other business to your firm. Thank you for a job well done!”

“Our lot sale was handled most smoothly and efficiently - We never had a moment’s concern that all was not proceeding as planned. It was a genuine pleasure working with Deacon Taws. Thank you!”

“Appreciated you going to hospital to see ... and your flexibility in the whole situation. Service was very good - personal and business-like. Thank you.”

“A first-class office with first-class people!”

“We appreciated the manner in which you explained the details of the overall transaction. The answers to our questions were abundantly clear. The overall experience appeared to be very thorough, efficient and professionally rewarding.”

“Appreciated that phone calls were returned promptly. Everything was very satisfactory and professional, yet personal. Your receptionist is kept very well informed on what is going on in the office.”

“We appreciated the candy in the reception area! Everything was handled very professionally. How does Diana manage to always be so happy?”

“The service was superb! We have had several experiences with lawyers and I have to say that this is the only one we have come away happy with! We will definitely bring other business to your firm. Thank you for a job well done!”

“Kept us informed on all developments as they occurred.”

“Very courteous and, most importantly, very efficient. We are going to be your clients from now on. Thank you.”

“Appointments started on time. Great front office staff. Thank you very much for making me feel very comfortable during this time. See you when house is on the market.”

“We appreciated how quickly matters were dealt with - your services were greatly appreciated.”

“We appreciated the prompt attention, polite and helpful staff.”

“You kept us informed and were efficient and friendly.”

“Appreciated the time you took to explain everything. Everything was done excellently. Thank you for your help.”

“Appreciated that you took time to explain things.”

“Very down-to-earth approach - thorough, good work.”

“Mr. Taws promptly returned calls when first looking for a lawyer. Thank you for your services.”

“Appreciated good communication with office staff. We are very satisfied with the staff, lawyer and services.”

“Appreciated punctuality and service - much appreciated. Thank you.”

“Excellent customer service - Diane rocks!”

 

 

Mailing and Faxing

476 Elizabeth Street
Midland, ONTARIO, L4R 1Z8

Tel:(705) 526-3791, Fax:(705) 526-2688

Email

Please email us at Admin@deacontaws.com if we can be of any assistance.

 

 

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